ANALYZE

Answer Key Questions

Why did it happen?

Answering Business, Audience, Channel & Message Questions. Conveying the “why” and “so what” of data. Analytics digs deep into the data to interpret what is going on with your customer to answer questions around improving the business. Critical analytics requires a deep understanding of the business and the industry in which the analyst is working. 

CUSTOMER ANALYTICS

Answer key customer questions to drive a better customer experience.

Optimize your end-to-end (E2E) customer journey and identify pain points in the visitor experience.

MARKETING ANALYTICS

Evaluate the success of marketing initiatives to maximize ROI.

Maximize your marketing effectiveness and optimize return on investment (ROI). Understanding marketing analytics allows marketers to be more efficient at their jobs and minimize wasted web marketing dollars.

Services

PERFORMANCE ANALYSIS

MARKET FACTOR ANALYSIS

INSIGHTS ANALYTICS

TESTING STRATEGY

GOAL SETTING

ROI IDENTIFICATION

CHANNEL ANALYTICS

CLV

ATTRIBUTION MODELING

CUSTOMER JOURNEY ANALYSIS

TEXT ANALYTICS

SENTIMENT ANALYSIS

Tools

Adobe Experience Manager

Adobe Customer Journey Manager

Clarabridge

Foresee

OpinionLab

Qualtrics

Salesforce

NPS

CSAT

Adobe Experience Cloud (Adobe Analytics, Adobe Campaign, Marketo Engage)

Adobe Advertising Cloud

Google Marketing Platform (GTM, DV360, Campaign Manager, Google Analytics)

Ready to put your data to work?

contact an expert